ek33 Terms and Conditions
Read Eligibility, Identity Verification, Money Transactions, Offers, Game Risks, Restrictions and Complaints before opening an account. Seek clarification before consenting to any ambiguity.
prior to consent Six important points
qualification
At least 18 years of age, self-identification and location must comply with applicable laws.
an account
An account for one in general; Information must be kept accurate and up to date.
Transaction Verification
Source of funds, identity and ownership of payment can be verified.
Separate offer conditions
Expiration, eligibility, wagering multiplier and withdrawal limits may vary from offer to offer.
Results are not guaranteed
THERE IS NO GUARANTEE OF GAME OR SPORTS RESULTS; Past results do not determine future results.
Grievance avenue
Know the reasons for the decision, the applicable clauses and the means of appeal.
Agenda
Eligibility and Account Registration
User must be at least 18 years of age, legally competent and able to comply with the applicable laws of their location. Use your own true and up-to-date information. Accounts may not be opened in another's name, with another's payment information, or with anonymity.
Multiple accounts, shared accounts or sold accounts may be subject to review, limitation or termination. Get help before using second account by mistake.
Identity verification and account security
Reasonable documents may be requested to verify age, identity, address, source of funds or ownership of payment. Submit documents only in published secure ways. The security of passwords, devices and verification messages is also the responsibility of the user.
Quickly change passwords and get help if you see suspicious logins. If a time limit is granted for security purposes, you can request to know the reason and next steps.
Deposit and withdrawal rules
Only use methods authorized in your name. Minimum and maximum amount, cost, currency and possible time may vary by method. Time may be extended due to security, identity verification, service provider or legal reviews.
| stage | User testing | Reasons for possible delays |
|---|---|---|
| deposit money | Name, quantity and identification number | Service provider or incorrect information |
| withdraw money | Identity, Ownership and Terms | Verification or security review |
| dispute | Receipts, time and written details | Information is incomplete |
Offer and Promotion Terms
Eligibility, duration, minimum deposit, wagering multiplier, eligible games, maximum conversion and withdrawal limits may differ for each offer. Decide by reading the full terms, not the title. Abuse or attempting to take advantage of multiple accounts may result in termination.
Rules of the game, mistakes and consequences
Published rules, results, betting times and cancellation conditions apply to each game. Technical errors, incorrect displays or incomplete results may be subject to review in accordance with the relevant documents and game rules. No results or profits are guaranteed.
prohibited activity
- Use of others' identity or payment information
- Multiple accounts or coordinated abuse
- Exploitation of technical vulnerabilities, automated systems or errors
- Money Laundering, Fraud or Illegal Use of Money
- Threats and harassment of support staff or other users
Account suspended or closed
Accounts may be temporarily limited due to security, legal obligations, breach of terms or incomplete identity verification. Reasons, required documents and revision steps should be given if possible. User may also request account closure or voluntary termination as per the terms.
responsible play
The game is for entertainment. Using money beyond your means, borrowing, trying to recover losses or exceeding deadlines is risky. Use limits, deadlines, pauses and voluntary stoppages.
Privacy and data protection
About Information Collection, Use, Limited Sharing, Preservation and Rights Privacy Policy applicable No system is 100% guaranteed; User must also use secure device and password.
Complaints, Disputes and Changes to Terms
Provide account security identity, time of incident, amount, identification number and expected resolution in the complaint. Do not provide passwords or verification messages. In case of disagreement with the decision, you can know the applicable clause and the way of reconsideration.
If conditions change, the effective date and summary of important changes should be disclosed. Please read the new terms before continuing to use after the change.
prior to consent Did you understand all the terms?
If unclear, read the General FAQ and Privacy Policy before registering or paying.