ek33 Privacy Policy
This policy clearly states what information is collected, why, with whom it can be limited, how long it is kept and how to exercise your rights.
Know first your right
The user's right to understand the purpose before providing information and to seek control afterward
Request to view information
You can request to know what information is held about you and why it is being used.
error correction
Incomplete or wrong information can request correction after proper verification.
Request to delete
You can request deletion of information unless there is a legal or security obligation to retain it.
Objection to the process
Can request to stop certain uses or promotional communications.
Copy of information
Where applicable, you may request a copy of your information in a usable format.
Explanations and Complaints
If you object to a decision or use of information, you can know the reasons and the way to reconsider.
Agenda
No information may be collected
Account creation information, contact information, age and identity verification documents, financial transaction records, device and login information, contact support and responsible play limits may be collected. It is safer not to provide more information than necessary.
| Type of information | main objective | User action |
|---|---|---|
| Identity and communication | Account and Age Verification | Give accurate and personal information |
| transaction | Payments, Accounts and Disputes | Keep the receipt and identification number |
| Instrumentation and access | Security and abuse detection | If you see an unfamiliar device, report it |
| Usage patterns | Service development and accountability | Check your limits regularly |
Why the information is used
Information may be used to manage accounts, verify identity and age, complete financial transactions, prevent fraud, comply with legal obligations, resolve complaints, improve services and operate responsible gaming systems. Appropriate notice or consent should be given to use for any new non-compliant purposes.
With whom it may be shared in a limited manner
ek33 doesn't make "never shared" kind of unrealistic promises. Information may be shared with payers, identity verifiers, technology and security service providers, professional consultants or legal authorities as required and within contractual limits. In every case purpose, minimization and security should be considered.
How long is information kept?
Time may vary depending on account maintenance, legal accounting, anti-money laundering, dispute resolution and security requirements. Policy should be followed to delete or de-identify information when required.
Cookies and Device Information
Cookies or similar technologies may be used to remember access, language, security, preferences and service functionality. Unnecessary cookies can be controlled from the browser; However, certain features may not work if essential cookies are turned off.
Security systems and user roles
Secure data transmission, access controls, documented operations and security monitoring reduce risk, but no system provides 100% assurance. Keeping separate passwords, own devices, updated software and verification messages is equally important.
Do not send passwords, one-time verification messages or full credentials in general messages or unknown links.
Information on minors
ek33 is for ages 18 and up only. Any suspected collection of information from a minor should stop using the account and take prompt review and necessary removal. Parents are advised not to save login information on shared devices.
Policy change and communication
Important changes should indicate the date, summary of the change and, if applicable, the user's preferred path. Limited information may be requested for identity verification when exercising your rights or making a complaint.
Briefly write down what information you want, what account it relates to, and what the expected solution is before sending the request. Do not send passwords or verification messages.
Before providing information Understand the purpose
Rules and Privacy—Both policies are part of your decision to register.